Privacy Policy

At Einch Diamonds, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, interact with our services, or make a purchase.

By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely via third-party payment gateways)

Technical Information

• IP address
• Browser type and device information
• Website usage data, pages visited, and interaction patterns
• Cookies and similar tracking technologies

2. How We Use Your Information

Your information is used to:

• Process and fulfill orders
• Provide customer support and aftercare services
• Communicate order updates, confirmations, and shipping details
• Improve website functionality and user experience
• Send promotional communications (only if you opt in)
• Comply with legal, regulatory, and security obligations

3. Legal Basis for Processing (GDPR-Aligned)

We process personal data based on:

• Your consent
• Contractual necessity (order fulfillment)
• Legal obligations
• Legitimate business interests (service improvement, fraud prevention)

4. Payment Security

• Payment transactions are handled by trusted third-party payment processors.
• Einch Diamonds does not store or have direct access to your full payment card details.
• All transactions are encrypted using industry-standard security protocols.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information.

Your data may be shared only with:

• Payment gateways and financial institutions
• Shipping and logistics partners
• Technology and analytics service providers
• Legal authorities, when required by law

All partners are required to protect your information and use it solely for service-related purposes.

6. Cookies & Tracking Technologies

We use cookies to:

• Enhance site functionality
• Analyze website traffic and performance
• Personalize user experience

You may manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet legal, accounting, or regulatory requirements

When no longer required, data is securely deleted or anonymized.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to data processing
• Withdraw consent for marketing communications
• Request data portability

To exercise these rights, please contact us using the details below.

9. International Data Transfers

As a global brand, your information may be processed or stored outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with international privacy standards.

10. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Einch Diamonds does not knowingly collect personal information from individuals under the age of 18. If such data is discovered, it will be promptly deleted.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. Continued use of the website signifies acceptance of the updated policy.

13. Contact Information

Brand: Einch Diamonds
Phone: 6262623632 / 9169991697
Email: support@caratario.com
Address: Adawad, Near Old Police Station,
Maharana Pratap Road,Adawad Tal
Chopda District Jalgaon (MH) 425303
Instagram: @Caratario_